We know you have questions. We’ll be doing our best to keep you informed and updating this information as quickly as information becomes available. And remember, there’s staff — 8:00 a.m. to 5:00 p.m. daily — to answer questions that aren’t answered below:
Enrollment Services and Admission
Admissions and Registrar
Is the admission office open?
The College’s enrollment support services and admissions resources—including advising—are currently closed to the general public. Students may contact a CBC Admissions representative to arrange a remote information session. Students are also encouraged to schedule an appointment to meet with a Financial Aid representative on campus in order to soften the wait time of on-campus efforts taking place to counter the COVID-19 virus. Please call the Admissions/Registrar Office at (361) 354-2245. Students may also chat with an admissions representative via PHP Live Chat.
Are the testing centers open?
Yes, the Alice, Beeville, and Kingsville test centers are open with limited seating. Remote proctoring (Testing from the safety of your home using a laptop or desktop computer with a web camera and microphone) is suggested during the pandemic to keep our students and staff safe. Please contact us at email@example.com or call (361) 354-2334 with any questions.
I have a proctored exam I need to take. What should I do?
The testing center is currently closed and has cancelled all scheduled tests. Correspondingly, all courses are currently facilitated online, and no exams are being proctored on campus. Please contact your course instructor for additional support with class examinations.
Can students take the TSIA (College Placement) exam remotely in order to register for summer and fall courses?
Students can take their TSI exam remotely by paying an additional fee to Examity which is a secure online proctoring service. However, due to COVID-19 impacts, Examity live proctoring is currently unavailable. Examity hopes to resume testing by April 17. In the meantime, make sure that you’ve practiced for your TSI exam by going to www.coastalbend.edu/tsiresource/ to study. You can also visit the TSI Virtual informational page at www.coastalbend.edu/vrvi/, for updates and information on remote proctoring.
Modification of CBC Testing (College Placement) Guidelines for Summer 2020
The COVID 19 pandemic has directly impacted the accessibility of college placement examinations and resources on campus during the Spring 2020 semester. These issues will have a direct impact on the ability of the institution to assess for the placement of students in college level coursework.
Following consultation provided by the Texas Higher Education Coordinating Board, the college will implement several approaches related to college placement assessment to allow enrollment of students within college coursework. Students, Faculty, and Staff should use the following procedures to navigate registration in coursework for the Summer 2020 term:
- Students should schedule to TSIA test through the remote proctoring services provide by Examity until proctoring services are made available by CBC. Examity Live Proctoring Service has resumed with limited availability for April and greater availability for May. There will be a reduced fee of $20.00 that you’ll pay Examity (an outside secure proctor service) to proctor your exam through June 15, 2020. Make sure that you’ve practiced for your TSI exam by going to www.coastalbend.edu/tsiresource/ to study. Click on the TSI Virtual Remote Voucher Information / site for more details.
- For the Summer 2020 term, students with extenuating circumstances who are unable to TSIA test remotely via Examity are allowed to take courses (Intro to Speech, Art Appreciation, Music Appreciation, Educ 1300-My Cougar Course, Business Computer Information Systems (BCIS), etc.) that do not require TSIA placement scores without testing for TSIA.
- For the Summer 2020 term, students with extenuating circumstances who are unable to TSIA test remotely via Examity and who have already taken the non-TSI restricted core courses mentioned above, are able to submit a request for a TSIA Holistic Placement review by the CBC TSI Coordinator by emailing firstname.lastname@example.org. The Holistic Placement review uses student success indicators as a supplement to the current practices noted above.
Following guidance provided by the Texas Higher Education Coordinating Board, the college will make further determinations on college placement guidelines for the Fall 2020 semester after May 1, 2020.
What if I have general questions about financial aid?
If you have questions, please contact the Office of Financial Aid by email at email@example.com. Students may contact a CBC Financial Aid representative to arrange a remote information session. Students are also encouraged to schedule an appointment to meet with a Financial Aid representative on campus in order to soften the wait time of on-campus efforts taking place to counter the COVID-19 virus. Please call the Financial Aid Office at (361) 354-2238. Students may also chat with a financial aid representative via PHP Live Chat.
How can I turn in my requested financial aid verification forms?
What happens to my financial aid?
Your financial aid will remain the same and the College will not be making any adjustments to scholarships and grants for students who move away from campus. Students can use the full amount of their room & board refund to assist with expenses for living away from the College.
I need to drop my classes due to COVID-19, how will this effect my financial aid status?
It is recommended that students speak with a Financial Aid representative before withdrawing from any courses, as attendance is important to the calculation of a student’s financial aid eligibility.
Will this affect my federal or state aid (V.A. benefits, pell grants, student loans, etc)?
We do not believe so. The U.S. Department of Education has indicated that, as long as students are enrolled and working toward their degrees, federal Pell Grants, SEOG grants and Federal Direct Loans should not be impacted by this disruption. Coastal Bend College has been in touch with the U.S. Department of Veterans Affairs about the potential effects to those students receiving GI Bill® benefits and has been advised that payments will continue for students who continue to be enrolled this semester.
Will financial aid decisions be reconsidered for fall 2020 or spring 2021 given the emerging economic changes?
Professional judgements will be considered if a student’s household income situation has changed. For more details, please call the Financial Aid Office at (361) 354-2238. Students may also chat with a financial aid representative via PHP Live Chat.
Student Success and Accessibility
Room and Board Refund
Can I still utilize my approved accommodations?
Yes, please contact the Office of Disability Services at (361) 354-2300 or (361) 354-2246.
What if I am in a high-risk group for COVID-19?
Employees are not required to disclose if they are in a high-risk category based upon preexisting medical condition. If an employee considers him or herself to be high-risk for COVID-19 based on the CDC guidelines and have concerns regarding returning to on-campus work, the employee may voluntarily discuss with his or her manager or may request an accommodation from HR. If an employee voluntarily discloses, this information will be kept confidential in accordance with personnel policies.
What are the basic requirements to be aware of in returning to on-campus work?
Employees, students and visitors should continue to practice safety when it comes to distancing and helping to reduce the spread of COVID-19. Employees will continue to follow the Operational Work Plan for their department or site. We strongly encourage everyone to wear face coverings; however, a face covering is NOT mandatory.
Employees and students are required to self-screen daily BEFORE reporting to Campus for any new or worsening symptoms of possible COVID-19.
Microsoft Teams and LifeSize meetings should be utilized whenever possible to reduce face to face meetings. If you do not have the Teams or LifeSize app installed on your computer, submit a KACE Work Order. .
Will face coverings or masks be required while at work or on campus?
Face coverings are NOT mandatory while on CBC Campus or Sites. Governor Greg Abbott issued an Executive Order (GA-38) combining several existing COVID-19 executive orders to promote statewide uniformity and certainty in the state’s COVID-19 response.
Everyone is encouraged to protect themselves by wearing a face covering while on Campus. Employees and students may bring their own face covering to Campus. Supervisors may submit a work order request with the Facilities Department to request face coverings if you haven’t already done so.
Resources on how to Safely Wear and Take off a Cloth Face Covering:
Resources on how to make a Face Covering:
When should employees return to work after absences related to an illness?
Faculty and staff should return to work when they are fit for duty as outlined in Board Policy. Remote work is currently not prohibited. CBS’s goal is to ensure we are working and learning in the safest manner possible while acknowledging possible limitations that may impact the ability to perform the essential functions of the job. While a return to the workplace typically requires the assessment and documentation by the employee’s health care provider, this may not be reasonably possible due to COVID-19. Therefore, employees should follow CDC guidelines to determine the appropriate time to return to work, while working with the Director of Human Resources to determine a return to work date. Complete the COVID-19 Report of Quarantine, Isolation, or Symptoms FORM if you have COVID-19 Symptoms and wait for a response on what to do next BEFORE returning to work.
What will CBC’s response be should someone on campus become ill due to COVID-19?
CBC will continue to protect the privacy of all employees as well as the health and safety of the campus community. CBC asks all employees to self-monitor daily before coming to work and requires employees to stay home when not well and to follow return to work protocol as recommended by the CDC. As of February 18, 2021, Persons with COVID-19 who have symptoms and were directed to care for themselves at home may discontinue isolation under the following conditions:
At least 10 days* have passed since symptom onset and
At least 24 hours have passed since resolution of fever without the use of fever-reducing medications and
Other symptoms have improved.
CBC will work to isolate the area(s) of exposure and follow CDC guidelines to clean and disinfect areas used by ill employees.
Will employees be required to provide a doctor's note if they have been out sick for more than 3 days?
Employees will be required to provide a fit for duty certification as outlined in Policy. Due to COVID-19 impact to the health care system, it may not be reasonably possible to obtain a doctor’s note from your health care provider. Therefore, employees should communicate any changes in their work status and their ability to perform their job duties to their direct supervisor to determine needed documentation for a return to campus.
What if I am not comfortable coming to work due to possible exposure?
Employees should bring their concerns to their supervisor and discuss options available to support the work needing to be done while supporting health and safety of our employees. HR can also provide support in facilitating conversations with supervisors and employees to determine needs or work place adjustments to meet those needs.
At present time, all College employees should be working on site. Remote work is approved on a case by case basis through HR and your supervisor.
What if I have childcare issues that prevent me from reporting to on-campus work when requested?
Employees should talk with their childcare provider or school to consider options that may be available, including CBC daycare.
It is important that employees do not bring their children or other family members to the workplace to respect the health and safety of co-workers. This approach is critical to being able to maintain social distancing at all times.
What should an employee do if they suspect a co-worker of being ill and reporting to on-campus work?
Employees who suspect an employee or co-worker is ill should encourage the employee to go home as soon as possible and ask them to notify their supervisor. Employees should not assume a diagnosis of any sort but merely inform one another of safe practices in “staying home” when not feeling well. Any concerns should be reported directly to your supervisor even if the employee is not in your department. Your supervisor should contact HR if the employee reports outside of their department or if within the same department request the employee to go home until confirmation from a medical provider is obtained that a return to work is possible. Employees may be asked to follow the potential exposure protocol for COVID-19, which is staying home until they are without symptoms, including fever free for at least 24 hours without fever-reducing medication before returning to work.
What should an employee do if they suspect a co-worker of being high-risk and reporting to on-campus work?
Employees are entitled to protections against discrimination based upon age, disability, and a number of other protected categories. Others should not presume to determine if someone is in a high-risk category. Each individual should assess him or herself with the CDC guidance and/or their health care provider to determine if she or he believes it is safe to come to work. If a co-worker learns of a high-risk factor, they must maintain confidentiality of that information, only reporting it with HR or a supervisor, or sharing it with permission of the individual with the risk factor.
Will we be provided with hand sanitizer?
The facilities department has many hand sanitizer dispensers located throughout each Building and Site. Hand sanitizer has also been provided to many departments since March 2020. Additional supplies can be requested by a Department/Supervisor through the KACE Work Order System.
How were the phases for employee return to on-campus work determined?
The phases were established by the Return to Campus Task Force to enable a safe and thoughtful approach to the increased campus operations over the summer as we prepare for the return of students in the fall. Department directors and faculty have been involved with this process to ensure all areas of the College are covered. The Task Force is closely monitoring cases within Texas and our Service Areas and guidelines from the CDC and THECB. At any time, dates and/or plans are subject to change.
What are the dates of each phase for return to campus work?
How will employees know when they need to return to on-campus work?
Employees should receive communication from their supervisor regarding the anticipated date of return to on-campus work. Additionally, in preparation of returning to campus, employees will also need to complete the SafeColleges COVID online trainings prior to an employee’s return to campus.
What if I want to return to campus earlier than my supervisor tells me I can?
Departmental leadership is asked to determine return to campus timelines for faculty and staff based on several different factors but most importantly keeping a healthy and safe environment. Supervisors are asked to communicate to their employees an appropriate timeline for your individual position’s return to campus, which should be adhered to unless appropriate approvals are obtained.
What do I need to do before returning to campus for work when we are open to the public?
Prior to returning to the workplace, employees will need to complete the SafeColleges Online COVID training. This training will provide ways to return to the workplace and campus in the safest way while protecting the health of our co-workers, students and visitors. Checklists for ALL Employees and Managers are also available to aid you in preparations for returning to on-campus work.